Help & advice

If you’re struggling with your finances or want help understanding your debt(s) and what you should be paying on each, debt advice charities can provide you with free and impartial guidance. Please note that we are not affiliated with these organisations and cannot be held responsible for any advice you receive.

    • If you want to work out what you can afford to repay, you can also complete your income and expenditure details by logging into
    • Should you seek advice from any of these charities, please get in touch with us as soon as possible. We will arrange to place your account on hold for 60 days. You can contact us on 01622 528 543 or by emailing [email protected]

StepChange Debt Charity provide free expert, confidential advice for people with debt problems in the UK.

• 0800 138 1111

National Debtline provide free, confidential, and independent advice for people with debt problems.

• 0808 808 4000

Citizens Advice Bureau is a charity with bureaus nationwide. They assist people on many issues, including benefits, employment rights, debt & money, healthcare & education.

Mind provide advice and support to empower anyone experiencing a mental health problem

Samaritans offer support day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure