Quickest and easiest
Manage your account online
Access our self-service portal to check your balance, set up a payment plan and more. You will need your STA reference number and the email address or phone number we hold on your file.
Prefer to talk?
Our customer liaison team can take payments, talk you through income and expenditure forms, and help with any questions you may have regarding your account.
Write to us
Send us a letter
The Drying Loft, 25/26 Turkey Mill Court,
Turkey Mill Business Park,
Ashford Road, Maidstone,
Kent, ME14 5PP
How to complain
Make a complaint
If you wish to make a complaint you can use the contact form above, or send us details of your complaint by email to: [email protected], or in writing addressed to:
Compliance Department, STA Unify, The Drying Loft, 25/26 Turkey Mill Court, Turkey Mill Business Park, Ashford Road, Maidstone, Kent, ME14 5PP, United Kingdom
For further information about our complaints process or to escalate your complaint to a regulatory body, see our Frequently Asked Questions.